Ellie is an action-oriented executive with 15+ years of expertise across hyper-growth SaaS and multinational corporations. As a customer and employee champion with deep expertise in achieving organizational effectiveness, dismantling operational silos and boosting efficiency for a differentiating customer experience, she is a well-regarded speaker and author on transformational business growth through customer and employee-centric change strategies. In addition to her role as a Senior Director of Customer at SAP, she serves on the Board of Advisors for Women in Cloud, is a Pipeline Angels member, and has led Community Experiences at TEDxSeattle.